Here are some facts about how the IRS communicates with taxpayers:

· The IRS does not normally initiate contact with taxpayers by email.

· The agency does not send text messages or contact people through social networks.

When the IRS needs to contact a taxpayer, the first contact is usually by letter delivered by the US Postal Service.

· Scammers will mail fake documents and, in some cases, claim they have already served a taxpayer by US mail.

· Depending on the situation, IRS employees may first call or visit a taxpayer. In some cases, the IRS sends a letter or written notice to the taxpayer in advance, but not always.

IRS revenue agents or tax compliance officers may call a taxpayer or tax professional after mailing a notice to confirm an appointment or to discuss issues for a scheduled audit.

Private debt collectors may call taxpayers for the collection of certain outstanding dormant tax liabilities, but only after the taxpayer and their representative have received written notice.

· IRS revenue officers and agents routinely make unannounced visits to a taxpayer’s home or workplace to discuss taxes owed, delinquent tax returns, or a business that is behind on income tax deposits. payroll.

· IRS revenue officers will request payment of taxes owed by the taxpayer. However, taxpayers should remember that payment will never be requested from a source other than the US Treasury.

When visiting someone from the IRS, taxpayers should always ask for credentials. IRS representatives can always provide two forms of official credentials: a pocket commission and Personal Identity Verification Credentials (

Scammers are constantly trying to get personal information from taxpayers. Don’t be fooled by someone pretending to be with the IRS. Knowing how the IRS handles communication(s) with taxpayers will help protect you from becoming a victim. Also, check the credentials of the tax professionals used to prepare your taxes or help with other tax matters. Remember, once your tax return is filed, it is the taxpayer’s responsibility. Any outstanding balance, audit, or other IRS inquiry regarding your tax return will fall on your shoulders, not the person who prepared your return. The IRS maintains a database of credentialed tax professionals for taxpayer review. Also, another great resource is the Better Business Bureau. The most trusted tax companies are listed on the BBB website and provide company information for taxpayer review.

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